Contact

Updated: 2026-06-20

How to reach us

Email us at hello@finsafe.space for anything — support questions, bug reports, content corrections, privacy requests, or feedback. This is our only support channel; we do not offer phone support, and we are not able to respond on social media.

What to include

A little detail up front saves a round trip. If you are reporting a problem, it helps to include:

  • What you were trying to do, and on which page or tool
  • What happened instead, in your own words
  • Your device and browser (for example, iPhone with Safari, or Windows with Chrome)
  • A screenshot if the problem is visual — but never attach documents containing personal or financial details

What to expect

We are a small team, so please allow a few business days for a reply — sometimes longer during busy periods. We read every message, and clear reports genuinely help us fix things faster.

One thing we cannot do by email: give legal advice. FinSafe is not a law firm, so questions about your specific legal situation are best directed to a qualified lawyer where you live.